The company

Established production, under your name.

House of Wax is the contract manufacturing arm of a candle operation that has been pouring since 2023. The specification we quote is the one we already run at volume.

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Casey Harish and Sammy Southall at the workbench in the House of Wax workshop in Tong

01Background

Three years of production behind the specification. The line that would make your candles has been running since 2023, producing for our own brands and to our own written specification. House of Wax is the contract manufacturing arm of that operation, not a new workshop finding its feet.

That matters in practice rather than in principle. The vessel, wax, wick and fragrance load quoted to you are not a proposal, they are the combination we already pour at volume and have burn tested. 2,000 curing positions, a fourteen day cure we do not shorten, and a specification sheet issued before you pay anything.

02Company details

Who you are contracting with

The company you would be contracting with, and the person handling your account.

Trading nameHouse of Wax

Part ofCSE Brands

Registered addressUnit 3, Tong Business Village, Tong, Shifnal, TF11 8PT

Who you deal withCasey Harish, Founder

Direct emailcasey@houseofwax.co

03Capacity

Production capacity and its limits

The constraint on output is curing space rather than pouring rate. Every candle occupies a position for fourteen days, so available positions determine what we can accept and when.

We confirm available capacity before accepting an order. Where a run exceeds the space free, we schedule it across cycles and tell you the revised date rather than accepting one we cannot meet.

Candles curing on numbered workshop racks, shelves C02 to C04

04Documentation

Issued with every production run

The records that accompany an order, and the point in the process at which each is issued.

Specification sheetIssued with your quote

Spec: HW-30CL-S464-10
Fill: 200 g ± 3%
Wick: Stabilo 12
Cure: 14 days

The written description of what we are making. If it is not on here, we are not making it.

Issued before you pay anything

Artwork proofYou approve before we print

Label: 64 x 78 mm
Colour: CMYK
Bleed: 3 mm
Revisions: 2 included

Nothing reaches a printing plate until you have approved it, and your approval is timestamped.

Approved by you

QC recordSigned on every run

Fill weight: Checked
Label position: Checked
Glass condition: Checked
Signed by: A named person

Every run is checked against the specification you approved before it is packed.

One per production run

Lot codeOn every candle

Format: HW-YYMMDD-NN
Traces: Batch and pour date
Retained: 2 units per run
Kept: 12 months

If you ever have a problem with a candle, this tells us exactly which pour it came from.

Printed on the back label

05Commitments

Terms we hold ourselves to

Six undertakings that carry a cost to us, which is what makes them worth stating.

×Full fourteen day cure on every candleIncluding samples. A candle released before it has cured does not throw scent correctly, which becomes a problem for your customers rather than ours.

×Fragrance exclusivityAn oil you supply or commission is used for your production only. It is not poured for another customer and not used in any other product. This is clause 7 of our terms of supply.

×Written notice before a deposit becomes non-refundableYour deposit remains refundable until we purchase materials for your run. We confirm that date to you in writing on the day it happens.

×Capacity confirmed before an order is acceptedCuring space is the binding constraint on output. Where a run exceeds the capacity available we will say so and schedule it across cycles rather than accept a date we cannot meet.

×No maker's mark on your productNothing we supply carries our name, and we do not require attribution or a reciprocal link. The product is presented entirely as yours.

×Defined regulatory responsibilityWe prepare a draft CLP hazard panel from your fragrance supplier's safety data sheet at the load we pour. You are the supplier placing the product on the market and approve the panel before printing. We will release our production data to any adviser you appoint.